COMMON CHALLENGES
Many companies wait until something breaks to call a developer. This "break-fix" cycle is a trap that leads to expensive emergency fees, frustrated customers, and a platform that slowly decays under the weight of outdated code and security vulnerabilities.
When your system goes down on a Friday night, finding a developer who understands your code is nearly impossible. Emergency repairs are not only stressful; they are significantly more expensive than consistent, scheduled care.
Rushed development usually results in "spaghetti code" - software that is fragile, hard to update, and expensive to maintain. If your developers are afraid to change a line of code for fear of breaking the entire system, you have a technical debt problem.
If the original developers of your project move on, the context of why things were built a certain way often disappears with them. Without a dedicated support partner, you lose the institutional knowledge required to scale safely.
The Tandem method
We do more than maintain your code - we own the responsibility of its performance. By integrating with your team, we act as a fractional CTO and engineering department, ensuring your technical foundation is always ready for the next feature launch.
0
We start every partnership with a "Technical Audit" and documentation phase. We learn your codebase inside and out, ensuring that we can solve problems instantly without a learning curve during critical moments.
0
We monitor for vulnerabilities in your third-party dependencies daily. We apply security patches and version updates in a controlled staging environment before they ever touch your production site.
0
We perform a deep-dive into your database performance, error logs, and server health. We identify "silent failures" that don't crash the site but degrade the user experience over time.
0
Maintenance isn't just looking backward. We use our support hours to implement small, high-impact improvements and feature tweaks that keep your product feeling fresh and competitive.
DELIVERABLES
We balance immediate needs with long-term stability to ensure your software remains a high-value asset.
We diagnose the "silent killers" of your productivity - those undocumented, manual workarounds that drain your team’s time. We don't just find the problems; we quantify their cost in hours and dollars.
We deploy senior developers into your most critical projects to supercharge your team. We focus on complex features, security audits, and setting the "gold standard" for your codebase.
We help implement code reviews, documentation standards, and team mentorship. Our goal is to improve your team’s co-operation and output, making them more effective every day.
BEYOND DEVELOPMENT
Maintaining your systems is just the beginning. We're here for the long haul:
Learn More
Learn More
Learn More
Learn More
tandem expert
Our leadership services are delivered by people who have built and scaled their own technology companies.
Managing Director
When it comes to work, James is especially passionate about three things; bringing experts from multiple fields together, building novel solutions to complex problems, and making the world a better place.
After earning a Bachelor of Commerce in Management Systems from the University of Alberta, James has spent the last decade performing Business Analysis and managing Development teams.
A bug is when something that used to work stops working as intended. A new feature is adding functionality that wasn't there before. Our maintenance plans are flexible enough to cover both, though we prioritize stability first.
In most cases, yes! We specialize in "taking over" and even rebuilding legacy codebases. We begin with a thorough audit to understand the existing architecture before we begin regular maintenance.
This depends on the complexity of your application and your growth goals. We offer customized monthly packages that scale with your needs, ensuring you aren't paying for more than you use.
We don't believe in "losing" your investment. Unused hours can be rolled into feature improvements or deep-dive technical documentation.
